Common Free Fire Problems & Fixes

1️⃣ Game Not Opening / Stuck on Loading

✔ Clear cache

• Android: Settings → Apps → Free Fire → Storage → Clear Cache
  ✔ Restart phone
  ✔ Update Free Fire from Play Store
  ✔ Check internet (use Wi-Fi or stable 4G/5G)

2️⃣ Network Error / High Ping / Lag

✔ Turn ON & OFF airplane mode
✔ Close background apps
✔ Use Wi-Fi instead of mobile data
✔ In Free Fire settings → Graphics → Smooth
✔ Set High FPS OFF (for low-end phones)

3️⃣ Login Problem (Facebook / Google / Guest)

✔ Make sure your Facebook/Google app is updated
✔ Log out → Restart phone → Login again
✔ If account not showing → Never press “New Game”
✔ Try login using the same method you created account

4️⃣ Account Hacked

✔ Go to Garena Support
✔ Select: Account → Account Hacked
✔ Submit proof:

• Player ID
• First login date
• Last device used
  ✔ Secure Facebook/Google password immediately

5️⃣ Game Crash / Black Screen

✔ Update Android system
✔ Clear cache (not data)
✔ Free up storage (minimum 2–3 GB free)
✔ Reinstall game (only if account is linked)

6️⃣ Sensitivity Problem (Shots Not Registering)

✔ Reset sensitivity once
✔ Avoid copying random pro sensi
✔ Use balanced sensi based on device
If you want, I can give you best sensitivity for your phone model